Best Western Hospitality Hotel & Suites - Grand Rapids

5500 28Th Street Se, Grand Rapids, Michigan, United States, 49512-2052  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Hospitality Hotel & Suites - Grand Rapids

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Picnic area/ Tables

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Overview

Best Western Hospitality Hotel & Suites is a 2-star property situated about 13 km from Van Andel Arena. The hotel opened its doors in 1968 and was remodeled in 2006.

Best Western Hospitality Hotel & Suites lies 9 km away from Frederik Meijer Gardens & Sculpture Park. Best Western Hospitality Hotel & Suites boasts an ideal location close to a college and a museum.

Restaurants and a zoo are set close to the property.

Kent County Intl airport is 10 minutes' drive away from Best Western Hospitality Hotel & Suites.

Rooms

The hotel comprises 120 rooms equipped with satellite television, an individual safe, a fridge, a living area and a writing table. The bathrooms come with a shower, a hairdryer and a sink for more comfort.

Eat & Drink

Dining options include a complimentary hot buffet breakfast served every morning. Brann's Steakhouse & Sports Grille with American specialties is just around the corner.

Services

Guests can make use of shuttle service, cloakroom service and ironing service as well as a designated place for smoking, an elevator and a vending machine.

Relax

This grand hotel offers a hot tub and a sauna. On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   120.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Elevator
  • Vending machines
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Basketball
  • Volleyball

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining facilities

  • Full american breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Free breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room view

  • City view
  • River view

Room facilities

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Armchair
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 2 years
Crib USD 8
Existing bedding FREE
All children
3 - 16 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Hospitality Hotel & Suites - Grand Rapids Grand Rapids location
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Hotel Address:

5500 28Th Street Se, Grand Rapids, Michigan, United States, 49512-2052

Get directions
City Center
  • Grand Rapids
    7.8 mi
Airports
Train Stations
  • Grand Rapids Amtrak Station
    8.1 mi
Restaurants
  • Brann's Steakhouse & Sports Grille (cuisine: American)
    300 ft
  • Bagger Daves (cuisine: American)
    800 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    120

Rooms and availability

Premium One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
Room Description:

1 King Premium 1 Bedroom Suite Non-Smoking

Premium Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Bathtub
    • + More
  • General:Facilities for disabled
Room Description:

1 Queen Premium Accessible Tub Suite Non-Smoking

Best Western Hospitality Hotel & Suites photos Room
Standard Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Heating
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Free local calls
  • Telephone with data ports
  • Newspapers
  • Bathroom:Roll in shower
  • Hair dryer
  • Grab bars in bathroom
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Mini-refrigerator
  • Media:Cable TV
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

1 Bedroom Accessible

Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed and 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Mini-refrigerator
Room Description:

2 Bedrooms - 2 Queen And 2 Twin Beds - Free Wifi, Mini Fridge

Classic Tower Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Work desk
  • Armchair
  • Dining:Coffee/tea maker
Room Description:

This mobility accessible standard room features two queen-sized beds and a roll-in shower.This guest room is located in both the historic Pantlind wing and the newly renovated Glass Tower. Most Classic guest rooms offer magnificent views of downtown Grand Rapids. This room offers two queen-sized beds and is beautifully decorated. It features plush linens, armchair, 42-inch HDTV, MP3 connection, work desk, coffeemaker, and an iron and iron board.Any corresponding photo may not reflect the specific accessible room type or room feature

Connecting Queen Room
River view
  • Max occupancy:

    1 person

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

2 Queen BedsInternet - Free WiFi and wired Internet access Entertainment - 42-inch plasma TV with premium channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Standard Studio
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Dining:Kitchen unit
Room Description:

2 Full Beds - Nonsmoking Standard Studio - Breakfast, Free Wifi, Kitchen

Best Western Hospitality Hotel & Suites photos Room
King Room
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Heating
  • Facilities for disabled
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Ergonomic chair
  • Armchair
  • Free local calls
  • Newspapers
  • Printer
  • Telephone
  • Visual alert system
  • Bathroom:2 bathrooms
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Hypoallergenic pillows
  • Pillow top mattress
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Mini-refrigerator
  • Media:Satellite TV
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

Complimentary WiFi, satellite TV, work desk, easy chair. Select this air-conditioned one king-sized bed mobility, hearing accessible room with tub, and enjoy the benefits of complimentary WiFi and remote printing. Relax and watch a range of on-demand movies on the TV. Utilize the large working desk and catch up with work. Refresh in the spacious shower. Special touches include daily newspaper delivery. Any corresponding photo may not reflect the specific accessible room type or room feature.

Two-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed and 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
  • Bedding:Sofa bed
  • Dining:Microwave
Room Description:

2 Bedrooms - 1 King And 1 Queen Bed + Sofabed - Wifi, Microwave

Best Western Hospitality Hotel & Suites photos Room
King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 King-size bed and 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Safe deposit box
  • Heating
  • Facilities for disabled
  • Work desk
  • Seating area
  • Fireplace
  • Ironing facilities
  • Living room
  • Ergonomic chair
  • Free local calls
  • Telephone with data ports
  • Newspapers
  • Bathroom:2 bathrooms
  • Jacuzzi
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Hypoallergenic pillows
  • Pillow top mattress
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Stove
  • Dishwasher
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Living area, full kitchen, dining area, sofa bed, 2 TV's, complimentary WiFi This one-bedroom king suite is full of all the comforts of home. The kitchen includes a full-sized refrigerator, microwave, dishwasher and twin burner stove. A dining area off the kitchen could easily double as workspace, while the separate living area features a full-sized sofa bed, a comfortable chair, and television with movie channel entertainment. Stay connected with complimentary WiFi access. Relax on the comfortable king-sized bed in the separate bedroom, which features a second television.

Two Room King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 King-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Wi-Fi
  • Living room
  • Bathroom:2 bathrooms
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Media:LCD TV
Room Description:

Our two room, non-smoking suite has a bedroom with a king bed and its own LCD TV and a separate living area with a sofa bed, whirlpool tub, microwave, refrigerator and another LCD TV. We offer free Wi-Fi Internet as well as a generous full breakfast of waffles, 100% Arabica coffee, an assortment of teas, hot cocoa, fresh fruit and yogurt, pastries, and dry and hot cereals.

Queen Studio
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Dining:Kitchen unit
Room Description:

2 Queen Beds Studio Non-Smoking

Queen Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Fireplace
    • + More
  • General:Facilities for disabled
  • Work desk
  • Seating area
  • Bathroom:Roll in shower
  • Toilet
  • Bedding:Sofa bed
  • Dining:Kitchen unit
  • Refrigerator
Room Description:

ACCESSIBLE 1 QUEEN BED NON-SMOKING SUITE WITH SOFA BED, FULL KITCHEN, --NWQ191--DESK AND RAISED TOILET SEAT

Two Room Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

You will have plenty of space in our two room, non-smoking suite with a bedroom with two queen beds and its own 32-inch LCD TV and a separate living area with a sofa bed, microwave, refrigerator and another 32-inch flat-screen TV. We offer free Wi-Fi Internet as well as a generous full breakfast of waffles, 100% Arabica coffee, an assortment of teas, fresh fruit and yogurt, pastries, and cereals.

King Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Facilities for disabled
  • Living room
  • Bathroom:Roll in shower
  • Bedding:Sofa bed
  • Dining:Kitchen unit
  • Microwave
  • Refrigerator
  • Wet bar
Room Description:

Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th, Combined Bdrm/living Rm, Sofabed, Full Kitchen

Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room with child extra bed

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

1 Bedroom Suite

Two-Bedroom Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Wi-Fi
Room Description:

2 Bedroom Suite - Wifi

Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Facilities for disabled
  • Ironing facilities
  • Ergonomic chair
  • Free local calls
  • Bathroom:Jacuzzi
  • Hair dryer
  • Grab bars in bathroom
  • Dining:Coffee/tea maker
  • Microwave
  • Mini-refrigerator
  • Media:Satellite TV
  • Wake up service
Room Description:

Relax in our non-smoking room that comes with a king bed, sofa bed for those extra guests and a 32-inch flat-screen TV. We have also included a microwave and refrigerator. We offer all our guests free high-speed Internet as well as a generous full breakfast of waffles, 100% Arabica coffee, an assortment of teas, hot cocoa, fresh fruit and yogurt, pastries, and dry and hot cereals.

Wing Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Work desk
  • Armchair
  • Dining:Coffee/tea maker
Room Description:

Located in Historic Pantlind Wing, 200 Sq. Ft., 42-inch HDTV, Complimentary WiFi Located in the historic Pantlind Wing, this room offers one queen-sized bed, is beautifully decorated and has plush linens, armchair, HDTV, MP3 connection, work desk and coffeemaker.

Best Western Hospitality Hotel & Suites photos Room
Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
Room Description:

This quadruple room has air conditioning.

Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

1 King Bed Junior Suite

Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Sofa Bed, Sleeps Up To Four, Great For Families, Complimentary WiFi, Enjoy a restful night?s sleep on the Sweet Dreams® plush top bed with jumbo hypo-allergenic down pillows. Work comfortably at the desk with ergonomic chair or surf the web with WiFi access. Relax in the oversized chair with ottoman and browse through the channels on the flat-screen TV. Freshen up in the bathroom with vanity space and deluxe bath products. Other amenities include a coffeemaker and clock radio.

Upgraded Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

Free WiFi, kitchen, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, dishwasher, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, oven, stove, sitting area

Upgraded King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • Heating
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Ergonomic chair
  • Free local calls
  • Newspapers
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Mini-refrigerator
  • Stove
  • Dishwasher
  • Media:Free movies/video
  • Wake up service
Room Description:

Free WiFi, kitchen, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, dishwasher, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, oven, stove, sitting area

Upgraded King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Free WiFi, hot tub, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, sitting area

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Junior Suite

Family Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|2 Queen Beds Room Double (Family Plan)

Family King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Suite|Suite 1 King Bed Double (Family Plan)

Superior Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Work desk
  • Free long distance calls
  • Dining:Microwave
  • Refrigerator
Room Description:

Our Best Room also includes Free Long Distance*, and a Larger Work Area

Deluxe Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds, 1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

DELUXE 2 QUEEN BEDS NON-SMOKING with Free WiFi, Microwave & Refrigerator

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
  • Bedding:Sofa bed
  • Dining:Microwave
  • Mini-refrigerator
  • Wet bar
Room Description:

Hdtv/free Wi, Fi/microwave/wetbar/fridge, Hot Breakfast Included

Spacious Two-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed and 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Dishwasher
Room Description:

Spacious 2 bedroom suite with 1 king bedroom and 1 queen bedroom. Additional room features include a kitchenette, microwave, full refrigerator and dishwasher. Standard room features include an Iron and Ironing board, Desk with ergonomic chair, room safe, coffee/tea maker, flat screen TV and complimentary WIFI.

Comfort Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • + More
  • General:Free internet access
  • Facilities for disabled
  • Bathroom:Roll in shower
  • Dining:Coffee/tea maker
Room Description:

Comfort was in mind when we designed our non-smoking, mobility accessible room with a queen bed. We have installed communication assistance & a roll in shower (shower chair on request). You also have a 42-inch flat screen TV. Free high-speed Internet & free full hot breakfast with waffles, eggs, coffee, pastries, fresh fruit, yogurt, cereals & juice.

Private King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Heating
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Free local calls
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Foam pillows
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Free movies/video
  • Wake up service
Room Description:

Free WiFi, free continental breakfast, mini-refrigerator, air conditioning, self-controlled heating/cooling, shower, bath tub, coffee/tea maker, hairdryer, satellite and cable TV, bathroom amenities, alarm clock, adjoining rooms, desk, crib available, iron, ironing board, ergonomic chair, free movies, foam pillows, free local calls, , Sink, bathrooms-private, long distance access, ergonomic chair, cups/glassware

Executive Suite
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

Parlor, Sofabed, Refrig, Microwave, Mp3 Clock, Sitting Area, Sofa, Refrigerator

Mini Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • + More
  • General:Internet access
  • Facilities for disabled
  • Bathroom:Roll in shower
  • Dining:Coffee/tea maker
Room Description:

There is plenty of space in our mobility accessible, non-smoking mini-suite that also has communication assistance, two queen beds and a roll-in shower for your convenience. We offer high-speed Internet as well as a generous full breakfast of waffles, 100% Arabica coffee, an assortment of teas, hot cocoa, fresh fruit and yogurt, pastries, and dry and hot cereals.

Luxury Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free internet access
  • Living room
  • Bedding:Sofa bed
  • Pillow top mattress
  • Dining:Microwave
  • Refrigerator
  • Wet bar
Room Description:

Luxury is yours in our 2 room, non-smoking suite with a pillow top king bed, bathroom & 42-inch flat screen TV. Separated by an archway, the living room has a 2nd 42-inch flat screen TV & bathroom as well as a sofabed, wet bar with sink, microwave & refrigerator. Free high-speed Internet & free hot breakfast with waffles, eggs, and all your favorites.

Luxury Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Parlor, Sofabed, Refrig, Microwave, Mp3 Clock, 1007 Sq Ft, Sitting Area, Sofa, Refrigerator

Luxury Tower Suite
City view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

614 sq. ft. Luxury Suite, River and Downtown Views, Complimentary WiFi, 42-inch HDTVOur Tower Luxury Suite is located in the modern, 29-story Glass Tower. Along with amenities like plush linens, luxurious furnishings, high-tech lighting, refrigerator, coffeemaker and complimentary WiFi; this room also offers a sweeping 270 degree view of both the Grand River and downtown Grand Rapids. Most suites are furnished with a pull-out sofa bed.

Best Western Hospitality Hotel & Suites Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
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What's nearby

Shopping areas

Amusement

  • Maze Craze1.2 mi

Stadiums

Museums

  • Heather Lane Pottery1.7 mi
  • Mmps Inc1.9 mi
  • Black Swan Galleries2.3 mi

Parks

  • Ada Township Park Office3.4 mi

Universities, Institutes

  • Central Michigan University2300 ft
  • Rapid Air1.8 mi
  • Northwood University1.9 mi
  • Spring Arbor University2.5 mi
  • Western Michigan University2.7 mi
  • Calvin Theological Seminary3.0 mi
  • Calvin College3.0 mi

Air business related

Medical care and Hospitals

  • Forest View Hospital2.4 mi

Public parking

Local attractions

  • Cascade Winery & Jaden James Brewery 2.8 mi
    4665 Broadmoor Ave SE Ste 135
  • Frederik Meijer Gardens & Sculpture Park5.6 mi
    1000 E Beltline Ave NE
  • Fulton Street Farmers Market6.5 mi
    1147 Fulton St E
  • Leonardo da Vinci\'s Horse5.3 mi
    Frederik Meijer Gardens
  • Aquinas College5.9 mi
    1607 Robinson Rd SE

Restaurants nearby

  • Brann's Steakhouse & Sports Grille300 ft

    Address: 5510 28th Street
    Phone: 616 285 7800

    57% likes this, based on 16 reviews
    Cuisine: American

  • Gippers Sports Bar & Grill1000 ft

    Address: 2929 Kraft Ave SE
    Phone: 616-551-0841

    60% likes this, based on 26 reviews

  • Romano's Macaroni Grill1700 ft

    Address: 5525 28th Street Ct SE
    Phone: 616-949-8430

    73% likes this, based on 48 reviews
    Cuisine: Italian
    Price Range: USD 23 - USD 32

  • Bagger Daves800 ft

    Address: 2817 Kraft Avenue Sooutheast
    Phone: (616)977-4349

    61% likes this, based on 36 reviews
    Cuisine: American

  • Quaker Steak and Lube1300 ft

    Address: 4515 28th Street
    Phone: 616-285-9464

    72% likes this, based on 51 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    120

Best Western Hospitality Hotel & Suites Reviews

Guest reviews are submitted by our customers after their stay at Best Western Hospitality Hotel & Suites

Average guest rating

7.2out of 10
Very good
Based on 22 reviews

Guest reviews

  • 10.0

    The room was BEAUTIFUL and so comfortable it made my husband's and my anniversary one to remember and wish to repeat!!!!!

    We had absolutely no complaints

  • 8.2

    High beds that were very comfortable. Pictures matched product.

  • 8.2

    The staff was excellent. Check-in was a breeze. Rooms very clean .

    We could not use the pool, or the hot tub, because there were so many kids, we were hoping they would announce a time for adults, only, but they did not.

  • 10.0

    I love the free hot breakfast, the pool was great, and the staff was friendly and helpful

    The only thing we did not like was the disrespectfulness of the other guests. It had nothing to do with the hotel, kids were playing with the emergency equipment in the pool and the staff took care of the problem. I guess if I was to suggest one thing to improve on would be, if you know there will be a family in a room please put more than one set of amenities. That is my only suggestion.

  • 8.2

    Our room was super comfortable and clean. We had everything we needed and it looked nice. Room service was super friendly. Everyone at the front desk was super friendly and helpful.

    The hallways are a little noisy and the exercise room is set up weird. I don't like the way the treadmills face, wish they faced the pool. Also could use water and towels in that room.

  • 7.8

    Very clean

    I called at 10 am to prepay for my family since I would not able to attend. Leo? handed me off to a young woman who assured me not a problem, my card was on file. At 7:30 when my family arrived, they were not allowed to check in because he didn't have my card. Exactly what I was trying to avoid. Exactly why I spent 15 minutes on the phone earlier in the day. I told her he would not have my card. So now 3 tired kids have to wait while someone emails me a document, I fill it out, email it back. The unhelpful second shift woman just kept bad mouthing the first shift one...she doesn't know what she's talking about, she should never have said that,she made no notes (she told me she had)it doesn't matter what she told you. We have rules. I hour later checked in. Grrrr. .

  • 4.6

    Staff was very nice

    Our bathroom smelled like sewer!:(

  • 9.2

    Great bed, clean, staff was very helpful.

    The phone kept ringing in the middle of the night for a walk up call.

  • 4.6

    The fact that i had to wait 3 hrs to get into my room. And then when i asked if there was a possibility for a discount like they did the others the best they could do was put 21.00 back in my account. Very mich possibility that i will not be staying at yhat hotel again. Ill gladly go somewhere else.

  • 6.2

    The location was perfect for our needs, being right off the intersection. In a busy area with lots of restaurants and stores on the same stretch of road.

    Upon arrival, the room was freezing. My husband immediately noticed that the window had a huge gap between the panes. We decided not to make a big deal, but just close the heavy black out curtains and turn up the heat. Also, the walls are very thin...meaning we could hear most EVERYTHING our neighbors were doing, if you know what I mean....

  • 7.0

    Kids in pool area during adults only time.

  • 8.2

    The bed was very comfortable and we loved the pillows. Would like to know where we can get some for home.

    The only thing I didn't like was when breakfast ended. They put everything away even the coffee warmers and creamers.

  • 4.2

    Maid service was poor Towels not completely provided Breakfasts were fair

  • 4.6

    The staff was wonderful! They tried their best to fix all of the issues at this hotel.

    The hotel was just in poor repair and dirty. Our 1st room didn't have working tv, heat or a bathroom fan. The bathroom trash from the previous guests was still in the room along with trash on the floor, it was so dirty that the manager had use switch rooms. The 2nd room was much better until I got into bed at 3am and found out the bed was broken and leaning towards the floor. I called the front desk and they said they would gladly move us to another room and I was to tired to move again so I requested some extra pillows and just slept on those.

  • 9.6

    I did not like that there was no bacon served during breakfast time.

How to reach hotel

hotel Best Western Hospitality Hotel & Suites - Grand Rapids Grand Rapids location
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Hotel Address:

5500 28Th Street Se, Grand Rapids, Michigan, United States, 49512-2052

Get directions
City Center
  • Grand Rapids
    7.8 mi
Airports
Train Stations
  • Grand Rapids Amtrak Station
    8.1 mi
Restaurants
  • Brann's Steakhouse & Sports Grille (cuisine: American)
    300 ft
  • Bagger Daves (cuisine: American)
    800 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    120