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Best Western Hospitality Hotel & Suites - Grand Rapids

5500 28Th Street Se, Grand Rapids, Michigan, United States, 49512-2052  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Hospitality Hotel & Suites - Grand Rapids

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Overview

Best Western Hospitality Hotel & Suites is a 2-star property situated about 13 km from Van Andel Arena. The hotel opened its doors in 1968 and was remodeled in 2006.

Best Western Hospitality Hotel & Suites lies 9 km away from Frederik Meijer Gardens & Sculpture Park. Best Western Hospitality Hotel & Suites boasts an ideal location close to a college and a museum.

Restaurants and a zoo are set close to the property.

Kent County Intl airport is 10 minutes' drive away from Best Western Hospitality Hotel & Suites.

Rooms

The hotel comprises 120 rooms equipped with satellite television, an individual safe, a fridge, a living area and a writing table. The bathrooms come with a shower, a hairdryer and a sink for more comfort.

Eat & Drink

Dining options include a complimentary hot buffet breakfast served every morning. Brann's Steakhouse & Sports Grille with American specialties is just around the corner.

Services

Guests can make use of shuttle service, cloakroom service and ironing service as well as a designated place for smoking, an elevator and a vending machine.

Relax

This grand hotel offers a hot tub and a sauna. On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2006.  Number of rooms:   120.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Lift
  • Vending machines
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Basketball
  • Volleyball

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Full american breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Hospitality Hotel & Suites - Grand Rapids Grand Rapids location
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Hotel Address:

5500 28Th Street Se, Grand Rapids, Michigan, United States, 49512-2052

Get directions
Airports
Train
  • Grand Rapids Amtrak Station
    8.1 mi
Restaurants
  • Brann's Steakhouse & Sports Grille (cuisine: American)
    300 ft
  • Bagger Daves (cuisine: American)
    800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    120

Rooms and availability

Best Western Hospitality Hotel & Suites photos Exterior Hotel information
Standard Room
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Work desk
  • Ironing facilities
  • Local calls
  • Telephone
  • Bathroom:Roll in shower
  • Hair dryer
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Cable TV
  • Wake up service
  • Radio
Best Western Hospitality Hotel & Suites photos Exterior Hotel information
King Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Work desk
  • Ironing facilities
  • Local calls
  • Telephone
  • Bathroom:Roll in shower
  • Hair dryer
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Cable TV
  • Wake up service
  • Radio
Best Western Hospitality Hotel & Suites photos Exterior Hotel information
King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Work desk
  • Ironing facilities
  • Local calls
  • Telephone
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Cable TV
  • Wake up service
  • Radio
Premium One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Premium Internet And In, Suite Drinks/snacks, Hot Brkfst Separate Bdrm, Living Full Kitchen

Queen Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Queen-size beds, 1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Local calls
  • Telephone
  • Bathroom:Roll in shower
  • Hair dryer
  • Dining:Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Free WiFi, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, cable TV, accessible bathroom, crib available, desk, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, sitting area, bathroom rails, closed caption TV, wheelchair access for bedroom, bathroom grab bars, shower safety bars, lowered closet rods

Queen Room Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

Vis Firealrm/door/phn Alrt/hdtv, Fridge/free Wi, Fi/hot Breakfast Included

Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed and 2 Single beds

  • Check Prices
Room Description:

2 Bedrooms - 2 Queen And 2 Twin Beds - Free Wifi, Mini Fridge

Standard Queen Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

1 Queen Bed - Nonsmoking Standard Studio - Breakfast, Free Wifi, Kitchen

Standard Queen Studio Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Facilities for disabled
Room Description:

1 Queen Bed - Accessible Nonsmoking Standard Studio - Breakfast, Free Wifi, Kitchen

Queen Studio Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

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  • General:Facilities for disabled
Room Description:

2 Queen Hearing Accessible Studio Non-Smoking

King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Facilities for disabled
Room Description:

Complimentary WiFi, satellite TV, work desk, easy chair. Select this air-conditioned one king-sized bed mobility, hearing accessible room with a roll-in shower, and enjoy the benefits of complimentary WiFi and remote printing. Relax and watch a range of on-demand movies on the TV. Utilize the large working desk and catch up with work. Refresh in the spacious shower. Special touches include daily newspaper delivery. Any corresponding photo may not reflect the specific accessible room type or room feature.

King Room Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

Vis Firealrm/door/phn Alrt/hdtv, Fridge/free Wi, Fi/hot Breakfast Included

Two-Bedroom King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed and 1 Queen-size bed

  • Check Prices
Room Description:

2 Bedrooms - 1 King And 1 Queen Bed + Sofabed - Wifi, Microwave

Two Room King Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 King-size beds, 2 Single beds

  • Check Prices
Room Description:

Living area, fully equipped kitchen, sofa bed, 3 TV's, fireplace, complimentary WiFi Enjoy extra space in this two-bedroom suite with two king-sized beds. Each bedroom offers one king-sized bed, a full bathroom, closet space and a television. Relax in the separate living room with a full-sized sofa bed, side chair and a third television. The cozy fireplace provides a homelike atmosphere. Prepare a meal in the fully equipped kitchen with full-sized refrigerator, microwave, dishwasher and full stove. Catch up with work and stay connected with complimentary WiFi access.

King Suite Mobility accessible
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

1 King Bed + Sofabed - Accessible Nonsmoking Suite With City View - Breakfast, Free Wifi, Full Kitchen

Two-Bedroom King Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

2 Bedroom Suite - 1 King And 2 Queen Beds + Sofabed - Accessible Nonsmoking - Breakfast, Free Wifi, Kitchen

Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

Twin room sole use

Standard King Studio
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

1 King Bed + Sofabed - Nonsmoking Studio Suite - Free Breakfast, Free Wifi, Fridge, Microwave

King Studio Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

1 King Bed + Sofabed - Accessible Nonsmoking Studio - Free Breakfast, Free Wifi, Fridge, Microwave

King Studio Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

1 King Ada Hearing Accessible Studio Non-Smoking

One-Bedroom Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
Room Description:

Single room

Single Room Mobility accessible
  • Max occupancy:

    1 person

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

Single room

Queen Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free high-speed WiFi, free continental breakfast, sofa bed, all pets welcome, mini-refrigerator, microwave, air conditioning, bathtub/shower combination, coffee maker, hair dryer, HDTV, bathroom amenities, alarm clock, desk with electrical outlet, cribs available, foam pillows, iron, ironing board, pillow-top mattress, rollaway beds available, safe, non-smoking

Queen Suite Mobility accessible
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 2 Queen-size beds, 1 King-size bed or 2 Queen-size beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

1 Queen Bed + Sofabed - Accessible Nonsmoking Suite - Breakfast, Free Internet, Full Kitchen

Two-Bedroom Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed and 2 Queen-size beds, 1 King-size bed or 2 Queen-size beds, 2 Queen-size beds

  • Check Prices
Room Description:

2 Bedroom Suite - Wifi

City Queen Suite Hearing accessible
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 King-size bed or 2 Queen-size beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

Vis Fire Alarm/door/phn Alert, Kitchen, Sofabed, Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th

Two-Bedroom Queen Suite Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

2 Bedroom Suite - 2 Queen Beds + Sofabed - Accessible Nonsmoking - Breakfast, Free Internet, Full Kitchen

Two-Bedroom Suite Hearing accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed or 2 Queen-size beds

  • Check Prices
  • General:Facilities for disabled
Room Description:

Vis Fire Alarm/door/phn Alert, Kitchen, Sofabed, Free Wi, Fi, Daily Hot Brkfst, Lite Meal M, Th

Dormitory Room
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Bed - in room safe, interconnecting room(s) available, wake-up service, alarm clock, coffee/tea maker, smoking policy - non-smoking available, ironing facilities, microwave, refrigerator, hair dryer, desk, daily newspaper, air conditioning

Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Bathroom:Hair dryer
  • Dining:Microwave
  • Fridge
  • Media:Cable TV
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Three HDTVs, Rain ShowerThe separate living area in this junior suite includes a microwave, fridge, an oversized chair with ottoman, sofa bed and flat-screen TV's. Enjoy a restful night's sleep on the Sweet Dreams® plush top bed with jumbo hypo-allergenic down pillows. Work comfortably at the desk with ergonomic chair or surf the web with WiFi access. Freshen up in the bathroom with vanity space and deluxe bath products. Other amenities include a coffeemaker and clock radio.

Upgraded Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free WiFi, kitchen, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, dishwasher, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, oven, stove, sitting area

Upgraded King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free WiFi, kitchen, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, dishwasher, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, oven, stove, sitting area

Upgraded King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free WiFi, hot tub, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, sitting area

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1 King Junior Suite

Family Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Standard|2 Queen Beds Room - Double (Family Plan)

Family King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Free WiFi, kitchen, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, adjoining rooms, crib available, desk, dishwasher, ergonomic chair, free movies, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, oven, stove, sitting area

Family King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Free WiFi, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, family/oversized room, cable TV, crib available, desk, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, sitting area

Superior Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Our Best Room also includes Free Long Distance*, and a Larger Work Area

Master One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Living area, full kitchen, dining area, sofa bed, 2 TV's, fireplace, complimentary WiFi Enjoy all the comforts of home in this one-bedroom Master King Suite. The separate living room provides a homelike atmosphere with a beautiful fireplace, full-sized sofa bed, comfortable arm chair, and television with movie channel s. The fully equipped kitchen includes a microwave, full-sized refrigerator, full stove, coffeemaker, and utensils. The dining area off the kitchen can easily double as workspace and complimentary WiFi access is available. Relax on the king-sized bed in the separate bedroom, which features a second television.

Deluxe Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

DELUXE 2 QUEEN BEDS NON-SMOKING with Free WiFi, Microwave & Refrigerator

Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

1 King Bed + Sofabed - Nonsmoking Deluxe Room - Free Breakfast, Free Wifi, Fridge, Microwave

Deluxe Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Free high-speed WiFi, free buffet breakfast, full kitchen, refrigerator, microwave, stove, air conditioning, bathtub/shower combination, hair dryer, HDTV, bathroom amenities, alarm clock, desk, hypoallergenic pillows, iron, ironing board, pillow-top mattress, sitting area

Spacious Two-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed and 1 Queen-size bed

  • Check Prices
Room Description:

Spacious 2 bedroom suite with 1 king bedroom and 1 queen bedroom. Additional room features include a kitchenette, microwave, full refrigerator and dishwasher. Standard room features include an Iron and Ironing board, Desk with ergonomic chair, room safe, coffee/tea maker, flat screen TV and complimentary WIFI.

Comfort Queen Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

Comfort was in mind when we designed our non-smoking, mobility accessible room with a queen bed. We have installed communication assistance & a roll in shower (shower chair on request). You also have a 42-inch flat screen TV. Free high-speed Internet & free full hot breakfast with waffles, eggs, coffee, pastries, fresh fruit, yogurt, cereals & juice.

Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite-1 King Bed, Non-Smoking, Executive Room, Jacuzzi, Microwave And Refrigerator, Shower, Sofabed, Full Breakfast

Executive Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Executive Suite - Fridge, Microwave

Mini Queen Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
  • General:Facilities for disabled
Room Description:

Free WiFi, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, cable TV, accessible bathroom, crib available, desk, hypoallergenic pillows, hypoallergenic bed, free newspaper, free local calls, bathroom amenities, alarm clock, iron, ironing board, sitting area, bathroom rails, closed caption TV, wheelchair access for bedroom, bathroom grab bars, shower safety bars, lowered closet rods

Mini Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free WiFi, free continental breakfast, mini-refrigerator, in-room temperature control, bath tub/shower combination, coffee/tea maker, hairdryer, cable TV, bathroom amenities, alarm clock, iron, ironing board, adjoining rooms, crib available, desk, ergonomic chair, free movies, foam pillows, Cups/Glassware, AM/FM, Data port, Long distance access, sink

Mini King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free WiFi, free continental breakfast, mini-refrigerator, air conditioning, self-controlled heating/cooling, shower, bath tub, coffee/tea maker, hairdryer, satellite and cable TV, bathroom amenities, alarm clock, adjoining rooms, desk, crib available, iron, ironing board, ergonomic chair, free movies, foam pillows, free local calls, , Sink, bathrooms-private, long distance access, ergonomic chair, cups/glassware

Mini King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Free WiFi, free continental breakfast, hot tub, mini-refrigerator, microwave, in-room temperature control, air conditioning, shower, bathtub, coffee maker, hairdryer, cable and satellite TV, bathroom amenities, alarm clock, iron, ironing board, free local calls, Sink, private bathroom, long distance access, ergonomic chair, cups/glassware

Mini Wheelchair Accessible Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Queen-size bed

  • Check Prices
  • General:Facilities for disabled
Room Description:

Free WiFi, free continental breakfast, safety bars in shower, mini-refrigerator, in-room temperature control, air conditioning/heating, bathtub/shower combination, coffee maker, hair dryer, cable TV, bathroom amenities, alarm clock, iron, ironing board, private bathroom, sink in-room, room is wheelchair accessible, free local calls, long distance calls, am/fm radio, ergonomic chair, non-smoking, cups/glassware, data port, high speed internet connection

Mini Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Free WiFi, free continental breakfast, mini-refrigerator, microwave, air conditioning/heating, shower, bath tub, coffee maker, hairdryer, cable-TV, bathroom amenities, alarm Clock, iron, ironing Board

Business King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
Room Description:

Free WiFi, sofa bed, mini-refrigerator, microwave, free continental breakfast, air conditioning, controlled heating/cooling, coffee/tea maker, hairdryer, cable TV, crib available, desk, ergonomic chair, hypoallergenic bed, free newspaper, free local calls, alarm clock, iron, ironing board, sitting area.

Luxury Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

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Room Description:

Comp Wifi, Luxury Linens, 42 Inch Hd Tv, Mp3 Clock, Coffee Maker, Iron, In Room Safe

Luxury Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

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  • Media:Television
Room Description:

Luxury is yours in our 2 room, non-smoking suite with a pillow top king bed, bathroom & 42-inch flat screen TV. Separated by an archway, the living room has a 2nd 42-inch flat screen TV & bathroom as well as a sofabed, wet bar with sink, microwave & refrigerator. Free high-speed Internet & free hot breakfast with waffles, eggs, and all your favorites.

Luxury Suite
  • Max occupancy:

    2 persons

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Room Description:

Luxury Suite - Free Wifi, Fridge, Microwave

Luxury Tower Suite
  • Max occupancy:

    2 persons

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Room Description:

Tower Luxury Suite

Best Western Hospitality Hotel & Suites Location

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Local attractions

  • Aquinas College5.9 mi
    1607 Robinson Rd SE
  • Grand Rapids Children\'s Museum7.7 mi
    11 Sheldon Ave NE
  • Grand Rapids Art Museum7.9 mi
    101 Monroe Center St NW
  • Meyer May House7.0 mi
    450 Madison Ave SE
  • Van Andel Arena7.9 mi
    130 Fulton St W

Restaurants nearby

  • Brann's Steakhouse & Sports Grille300 ft

    Address: 5510 28th Street
    Phone: 616 285 7800

    57% likes this, based on 16 reviews
    Cuisine: American

  • Gippers Sports Bar & Grill1000 ft

    Address: 2929 Kraft Ave SE
    Phone: 616-551-0841

    60% likes this, based on 26 reviews

  • Romano's Macaroni Grill1700 ft

    Address: 5525 28th Street Ct SE
    Phone: 616-949-8430

    73% likes this, based on 48 reviews
    Cuisine: Italian
    Price Range: USD 23 - USD 32

  • Bagger Daves800 ft

    Address: 2817 Kraft Avenue Sooutheast
    Phone: (616)977-4349

    61% likes this, based on 36 reviews
    Cuisine: American

  • Quaker Steak and Lube1300 ft

    Address: 4515 28th Street
    Phone: 616-285-9464

    72% likes this, based on 51 reviews
    Cuisine: American

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    120

Best Western Hospitality Hotel & Suites Reviews

Guest reviews are submitted by our customers after their stay at Best Western Hospitality Hotel & Suites

7.0
Very goodBased on17 reviews

Guest reviews

  • 8.2

    High beds that were very comfortable. Pictures matched product.

  • 8.2

    The staff was excellent. Check-in was a breeze. Rooms very clean .

    We could not use the pool, or the hot tub, because there were so many kids, we were hoping they would announce a time for adults, only, but they did not.

  • 10.0

    I love the free hot breakfast, the pool was great, and the staff was friendly and helpful

    The only thing we did not like was the disrespectfulness of the other guests. It had nothing to do with the hotel, kids were playing with the emergency equipment in the pool and the staff took care of the problem. I guess if I was to suggest one thing to improve on would be, if you know there will be a family in a room please put more than one set of amenities. That is my only suggestion.

  • 4.6

    Staff was very nice

    Our bathroom smelled like sewer!:(

  • 9.2

    Great bed, clean, staff was very helpful.

    The phone kept ringing in the middle of the night for a walk up call.

  • 4.6

    The fact that i had to wait 3 hrs to get into my room. And then when i asked if there was a possibility for a discount like they did the others the best they could do was put 21.00 back in my account. Very mich possibility that i will not be staying at yhat hotel again. Ill gladly go somewhere else.

  • 6.2

    The location was perfect for our needs, being right off the intersection. In a busy area with lots of restaurants and stores on the same stretch of road.

    Upon arrival, the room was freezing. My husband immediately noticed that the window had a huge gap between the panes. We decided not to make a big deal, but just close the heavy black out curtains and turn up the heat. Also, the walls are very thin...meaning we could hear most EVERYTHING our neighbors were doing, if you know what I mean....

  • 7.0

    Kids in pool area during adults only time.

  • 4.2

    Maid service was poor Towels not completely provided Breakfasts were fair

  • 4.6

    The staff was wonderful! They tried their best to fix all of the issues at this hotel.

    The hotel was just in poor repair and dirty. Our 1st room didn't have working tv, heat or a bathroom fan. The bathroom trash from the previous guests was still in the room along with trash on the floor, it was so dirty that the manager had use switch rooms. The 2nd room was much better until I got into bed at 3am and found out the bed was broken and leaning towards the floor. I called the front desk and they said they would gladly move us to another room and I was to tired to move again so I requested some extra pillows and just slept on those.

  • 7.0

    Location and room design

    Bed/mattress wasn't as comfortable as Clarion.

  • 7.8

    Staff was great. Breakfast area, fitness center, parking was great.

    1st room was in bad shape, got switched to different room, toilet ran for hours but I didn't want to have to switch rooms again. I was overcharged when I checked out and they didn't fix it until I called the next day to complain. They should have been able to address it right when I checked out.

  • 3.2

    easy to get to, just off the freeway!

    Awoke in the morning, with small beetles crawling all over the bathroom floor, management took 15 dollars off our bill, Big Deal!!!

  • 9.2

    Friendly, professional, helpful staff. Looked and smelled clean. Nice looking. Close to a couple of restaurants and shopping. I would stay here again.

    Limited number of tv channels. The channel selection was poor, and did not have fox news, although it did have cnn, msnbc which are not particularly reliable.

  • 7.0

    Nice young woman behind the counter trying to the best of her ability.

    It took 1.5 hours waiting in line to be checked in. The young woman behind the counter had just recently been hired and was never taught how to use the computer. There was no manager or senior staff to help. She had to call on the phone to find out how to process cash, credit cards, etc. There was a waiting line of people, some who left. I felt bad for her because she was trying. Separately, it would be nice if they would clean out the bathtub drain so that it would drain in a reasonable amount of time.

How to reach hotel

hotel Best Western Hospitality Hotel & Suites - Grand Rapids Grand Rapids location
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Hotel Address:

5500 28Th Street Se, Grand Rapids, Michigan, United States, 49512-2052

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Airports
Train
  • Grand Rapids Amtrak Station
    8.1 mi
Restaurants
  • Brann's Steakhouse & Sports Grille (cuisine: American)
    300 ft
  • Bagger Daves (cuisine: American)
    800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    120